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Returns

We do our best to photograph and to describe all the items. Please keep in mind that the colors may appear differently according to your computer or mobile device screen. Please read the descriptions of items and if you may have any questions - contact us before placing the order.

We care a lot to produce you perfect size items. Please check if our standard measurements are fine. The standard sizes may vary from country to country and from home to home. We tailor all the items especially for you - please contact us if you need different size.

We gladly accept returns

If you are not completely satisfied with your purchase, please send back to us for a refund or exchange.
  • Please contact us within 5 days of delivery
  • Ship items back to us within 10 days of delivery

Non-returnable items: cut fabric, sale items and customized items.

We will not refund postage charges for uncollected items.

To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • To return, you should mail your product to:

Lovely Home Idea / UAB Lemure
Paribio str. 12
LT-08101 Vilnius
Lithuania

Please indicate on the box that the item is being returned. We recommend you to use trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You will be responsible for paying for your own shipping costs for returning your item. Initial shipping costs are non-refundable.

Any refund will be made only after we receive the item back. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We will send you a refund within 14 days of delivery.

We do not accept cancellations, but please contact us if you have any problems with your order.